There are always two sides to any dispute. In fairness to all the parties, each side must be given a chance to make representations.
When we receive your complaint, we will ask your barrister to respond and we will send their response to you.
We will copy any documents we receive from the person making the complaint and send them to the barrister. We will also copy any documents we receive from the barrister and send them to the person making the complaint.
We will then decide if there is enough information to make a decision, or if we need to hear evidence about all or part of the complaint. If a hearing is necessary, we will arrange a time and date. We make great efforts to suit both sides.
Hearings are reasonably informal. Evidence is not on oath, and hearings usually take place in the late afternoon at a venue in central Dublin. The person who makes the complaint (the complainant) may be represented by a lawyer, but we cannot award costs.